Patient communication is one of the most important parts of being a great dentist. In this video, Dr Dij gives his top tips for ensuring you’re communicating as best as you can with your patients!
00:57 Why is communication important?
01:25 How do you explain treatment options?
02:11 Should we give statistics?
04:30 Should we go through X-rays?
05:40 What about when something goes wrong?
06:48 How would you deal with a difficult patient?
08:18 Delivering bad news?
09:53 How to respond to: “That’s too expensive”
11:34 Final tips
12:00 Learning more / Outro
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